Info
Home » Customer Acknowledgement

Customer Acknowledgement

If you choose to complete this purchase, you then hereby acknowledge and accept:

  1. That you are aware that your order will be delivered in approximately 10-17 business days for courier delivery & 30 -40 business days for registered airmail delivery.
  2. That all our items listed are special orders which means that the item(s) will be on order and specially imported from abroad for you and that therefore orders cannot be cancelled.
  3. You are aware that your country’s postal services and/or customs department may charge you an additional fee for duties, penalties or taxes on imported goods and you are aware that you are liable for all such charges, regardless of the amount charged by the customs department of your country. You are aware that Plussizelingerie is NOT liable to pay on your behalf, any fees charged by your country’s customs department, regardless if the fees are duties, taxes or penalties.
  4. That no refunds will be given after the order has been placed.
  5. Orders will also not be refunded nor will items be exchanged due to you ordering the wrong size, so please make sure to measure yourself first and use the size chart on this website as a guideline before you place an order.
  6. That we do not offer a refund due to buyer remorse after the fact. If you think that our products are too expensive, then do not make a purchase. We do not force you to buy our products.
  7. That you are aware that the actual product colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be 100% accurate. As such, items will not be exchanged or refunded if there is a slight color variation between the color you see on the product image and the product you received.
  8. That with regards to fabrics, product images are supplied to us by the manufacturers of the products. We in turn display these images on our website in good faith. As such we are not liable, should the fabric depicted in the product image and the product you receive differ slightly.
  9. That items cannot be collected.