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Terms & Conditions

1. Introduction

The Website Owner, including subsidiaries and affiliates (Plus Size Lingerie) provides the information contained on this website or any of the pages comprising the website (“website”) to visitors (“visitors”) (cumulatively referred to as “you” or “your” hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of this website.

2. Information on the Website

Whilst every effort is made to update the information contained on this website, neither the Website Owner nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, any share price information, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) (“information”) and shall not be bound in any manner by any information contained on the website. The Website Owner reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice and information is offered for information purposes only and is not intended for trading purposes. You and your company rely on the information contained on this website at your own risk. If you find an error or omission at this site, please contact us.

3. Returns & Refund Policy

  • Due to the intimate nature of our business, no lingerie or any other items will be refunded.
  • All our items listed on this website are special orders. which means that the item(s) will be on order and specially imported from abroad for you and that therefore orders cannot be cancelled.
  • If purchasing lingerie, please pay attention to the size details to avoid purchasing the wrong size. If you are unsure about a particular size or fit, please use our size chart or feel free to contact us for advice. We do not accept returns nor offer a refund if you ordered the incorrect size!
  • We do not offer a refund due to buyer remorse after the fact. If you think that our products are too expensive, then do not make a purchase. We do not force you to buy our products.
  • Actual product colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be 100% accurate. As such, items will not be exchanged or refunded if there is a slight color variation between the color you see on the product image and the product you received.
  • With regards to product fabrics, product images are supplied to us by the manufacturers of the products. We in turn display these images on our website in good faith. As such we are not liable, should the fabric depicted in the product image and the product you receive differ slightly.
  • Orders that are undelivered due to an incorrect email address, incorrect telephone number and/or wrong street address supplied by the customer or due to the customer not being present to receive the order or the customer not claiming the order, will NOT be refunded.
  • Orders that are undelivered due to the customer not paying the relevant custom duties, taxes or penalties to their country’s customs department, will NOT be refunded. Plussizelingerie is NOT liable to pay the custom duties, taxes or penalties on the customer’s behalf. The customer has to pay any custom duties, penalties and taxes, as charged by the customs department of the customer’s country.

4. Membership and Registration

Registration on our website is free and open to all people who are eligible to enter into contract under applicable law, i.e. you are eighteen years of age or older. If you do not meet this requirement then Plus Size Lingerie may terminate your user access, or suspend any user access to all or part of plussizelingerie.co.za without prior notice for any conduct that Plus Size Lingerie in its sole discretion, believes is in violation of any applicable law or is harmful to the interests of another user, third party provider, service provider of Plus Size Lingerie.

5. Specific Use

You further agree not to use the website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law and you hereby indemnify the Website Owner against any loss, liability, damage or expense of whatever nature which the Website Owner or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material.

6. Disclaimer of Liability

The Website Owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party, as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, or any product advertised on the website. In particular, neither the Website Owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever.

All custom duties, penalties or taxes charged (if any) are payable by you, the Customer. We (Plus Size Lingerie) are NOT liable to pay it for you and you will NOT be refunded for your order, due to high custom duties, penalties or taxes charged by you country’s customs department.

7. Use of the Website.

The Website Owner does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction. By accessing the website, you warrant and represent to the Website Owner that you are legally entitled to do so and to make use of information made available via the website.

8. General

8.1 Entire Agreement

These website terms and conditions constitute the sole record of the agreement between you and the Website Owner in relation to your use of the website. Neither you nor the Website Owner shall be bound by any express tacit nor implied representation, warranty, promise or the like not recorded herein. Unless otherwise specifically stated these website terms and conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and the Website Owner in respect of your use of the website.

8.2 Alteration

The Website Owner may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions (the “current version”) and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.

8.3 Conflict

Where any conflict or contradiction appears between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.

8.4 Waiver

No indulgence or extension of time which either you or the Website Owner may grant to the other will constitute a waiver of or, whether by estoppels or otherwise, limit any of the existing or future rights of the grantor in terms hereof, save in the event or to the extent that the grantor has signed a written document expressly waiving or limiting such rights.

8.5 Cession

The Website Owner shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party.

8.6 Applicable laws

Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of South Africa without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the High Court of South Africa in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.

9. Comments or Questions

If you have any questions, comments or concerns arising from the website, the privacy policy or any other relevant terms and conditions, policies and notices or the way in which we are handling your personal information please contact us.

Disclaimer: The Website Owner makes no guarantees about the legality of these documents, or their suitability for use as legal website documents.